Terms and conditions

Bussiness terms and conditions of the e-shop Wooltrade.cz

E-shop owner: Woolen s.r.o,
Identification number: 06804284
Contact address: Dražkovice 96
Phone: 777626026
Email: info@wooltrade.cz , pilnikuv@gmail.com

1. Introduction
1.1 Terms and Conditions constitute the mutual rights and obligations arising under a contract concluded between the Jan Pilny diligent (hereinafter referred to as “Seller”) and any other legal or natural person (hereinafter the “Buyer”).

1.2 Terms and Conditions also govern the rights and obligations of parties in the use of Internet business Wooltrade.cz, which is operated by the seller at www.wooltrade.cz

1.3 Terms and conditions do not apply to cases where a person buying goods from the seller, acting at the order of goods in the course of their business.

1.4 Provisions divergent from commercial terms can be agreed in the purchase contract. Ta (divergent provisions) take precedence over the provisions in business conditions also included in the purchase contract.

1.5 The Business Conditions may be amended by the Seller. This provision shall not affect the rights and obligations arising after the effective period of the previous version of business conditions.

2. User Account
2.1 Upon registration of the buyer on the website, the buyer can access their user interface. From its user interface buyer can order goods (hereinafter “user account”).

2.2 Upon registration and ordering goods, the buyer is obliged to provide accurate and truthful information. For any change to the buyer is obliged to update these data. These data are the buyer ordering goods deemed to be correct.

2.3 Access to the user account is secured by user name and password. The buyer is obliged to maintain confidentiality regarding information necessary to access the user’s account and acknowledges that Seller shall not be liable for breach of this obligation by the buyer. Buyer shall not allow the use of a user account to third parties.

2.4 Seller may cancel a user account, especially if the buyer breaches its obligations under the purchase contract (including terms and conditions).

2.5 The Buyer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of hardware and software vendor, respectively. necessary maintenance of hardware and software of third parties.

3. Conclusion of the purchase contract
3.1 web interface contains a list of goods offered for sale, including the prices of individual goods. Prices of goods offered are inclusive of VAT. This provision is not limited to the seller conclude a sales contract under individually negotiated conditions. All offers to sell goods placed in the web interface of the shop are not binding and the seller is not obliged to conclude a purchase agreement regarding this product.

3.2 The web interface also contains information on the costs associated with packaging and delivery.

3.3 To order goods, the buyer fills an order form in the web interface business. Order form contains particular information about:

ordered goods (ordered goods “insert” the buyer into an electronic shopping cart business web interface)
method of payment of the purchase price, details of the desired method of delivery of goods ordered
Information on the costs associated with the delivery of goods (hereinafter collectively referred to as the “Order”)

3.4 Before sending the order to the seller, the buyer is allowed to check and modify data in order to put the buyer, even considering the option buyer to detect and correct errors during data entry into the order. The order sends the buyer. The data specified in the order by the seller are deemed correct. Seller immediately upon receipt of an order the buyer confirms receipt of e-mail, at the e-mail address Buyer provided in the user interface or in the order (hereinafter referred to as “electronic address of the purchaser”).

3.5 Seller is always entitled, depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs) to ask the buyer for additional confirmation (such as writing or by telephone).

3.6 The contractual relationship between the seller and the buyer is sending an order buyer and subsequent delivery order acceptance (acceptance), which is sent to the buyer by e-mail and electronic mail address of the buyer. For acceptance is considered an email with the wording of the consent order acceptance. This is not an automatic email with information about the customer made the order.

3.7 Buyer agrees to the use of distance communication in concluding the purchase contract. Costs incurred by the buyer when using means of distance communication in connection with concluding a purchase contract (cost of internet access, telephone costs) borne by the Buyer.

4. Price of goods and payment terms

4.1 The price of goods and any costs associated with the delivery of goods under the purchase contract the buyer to pay the seller the following ways:

Cash at Přikrakov 26, Včelákov, 53901 , Czech Republic
Cash on delivery at the place designated by the buyer in order
bank transfer to the seller’s account no. 1087254015/3030, led the company Fio Bank (hereinafter the “Seller Account”)
advance – cash or bank transfer

4.2 Together with the purchase price, the Buyer shall pay the costs associated with packaging and delivery. Unless expressly stated otherwise, the purchase price includes costs associated with delivery of goods.

4.3 In the event of payment in cash or in the case of payment on delivery, the purchase price is payable upon receipt of goods. In the case of cashless payment of the purchase price is payable within 14 days of the purchase contract.

4.4 In the case of cashless payment, the buyer is obliged to pay the purchase price, together with the variable symbol of the payment. In the case of cashless payment by the purchaser to pay the purchase price at the time met the appropriate amount to the seller’s account.

4.5 The seller is entitled, especially if the Buyer does not provide an additional confirmation of the order, to demand payment of the full purchase price before sending the goods to the buyer.

5. Withdrawal from contract

5.1 Buyer acknowledges that according to § 53 paragraph. 8 of the Act no. 40/1964 Coll., Civil Code, as amended (the “Civil Code”), among others, can not withdraw from the contract on the supply of goods made the buyer’s request, as well as goods subject to rapid deterioration, wear and tear, from contract to delivery of audio and video recordings and computer programs if a consumer destroyed their original packaging, and the purchase contract for the supply of newspapers, periodicals and magazines.

5.2 If this is not a case under Art. 5.1, or about other cases where you can not withdraw from the contract, the buyer in accordance with the provisions of § 53 par. 7 of the Civil Code the right to withdraw from the contract, within fourteen (14 ) days from receipt of goods. Withdrawal from the contract seller must be demonstrably delivered within fourteen (14) days from receipt of goods to the seller’s address or e-mail to the seller info@wooltrade.cz

3.5 In case of withdrawal, according to Art. 5.2, the purchase contract canceled from the beginning. The goods must be returned to the seller within 14 working days from dispatch of withdrawal to the Buyer. In the event that the purchaser breaches an obligation under the preceding sentence, the Seller is entitled to a contractual penalty in the amount of CZK 10 (in words: ten thousand Czech crowns) for each day of delay, up to the purchase price of the goods. This provision shall not affect the right to compensation for any damages resulting from breach of duty, which is subject to a penalty, even if the damage exceeds the penalty. The goods must be returned to the seller undamaged condition and, if possible, in the original packaging.

5.4 Within ten (10) days from the return of goods by the buyer, the seller is entitled to examine the returned goods, in particular in order to determine whether the returned goods are not damaged, worn or partially consumed.

5.5 In case of withdrawal seller returns the purchase price (excluding cost of delivery) to the buyer within ten (10) days from the deadline for examination of goods pursuant to Art. 5.4 of business conditions, bank transfer to an account designated by the buyer. The seller is also entitled to return the purchase price in cash at the time of returning the goods.

5.6 Buyer acknowledges that if it is returned goods are damaged, worn or partially consumed, the Seller becomes entitled to damages incurred by him. Is entitled to compensation, the seller is entitled to unilaterally against the Buyer’s claim for refund of the purchase price. Likewise entitled to a contractual penalty, the seller is entitled to unilaterally against the Buyer’s claim for refund of the purchase price.

6. Transport of goods, delivery, warranty

6.1 Method of delivery of goods is determined by the seller, unless the purchase contract states otherwise. In the event that the mode of transport is negotiated at the request of the buyer, the buyer bears the risk and additional costs associated with this mode of transport.

6.2 If the seller under the purchase contract must deliver the goods to a place specified by the buyer in the purchase order, the buyer is obliged to accept the goods on delivery. If the buyer does not take the goods on delivery, the seller is entitled to charge for the costs of packaging and transportation and is entitled to withdraw from the contract.

6.3 In the event that the reasons for which the goods need to be delivered repeatedly or in any other way than stated in the order, the buyer is obliged to pay costs associated with repeated delivery of goods, respectively. costs associated with other delivery method.

6.4 When receiving goods from the carrier the buyer is obliged to check the integrity of the packaging of goods, and in case of any defects immediately notify the carrier. In case of finding violations package indicative of unauthorized intrusion into consignment Buyer may assume the shipment from the carrier. By signing the delivery note buyer confirms that the shipment of goods meet all terms and conditions and any further claims of infringement of container shipments can not be disregarded.

6.5 The rights and obligations of the parties regarding the liability of the seller for defects, including the warranty liability of the seller, shall be governed by the relevant legislation (in particular the provisions of § 612 et seq. Of the Civil Code).

6.6 Seller is responsible for the sold item is in conformity with the contract, and that it is free from defects. Coincidentally with the purchase agreement means that the thing sold has the quality and properties required by the contract, the seller, manufacturer or its representative, or on the basis of their expected by the ads, or the quality and possess properties that are of the same kind that meets the requirements of legislation it is in the correct quantity, measure or weight and corresponds to the purpose for which the seller says things or for that matter normally used.

6.7 In the event that the matter on receipt by the buyer is not in conformity with the contract (hereinafter referred to as “conflict with the contract”), the buyer has the right to the seller free of charge and without undue delay, put the product in accordance with the purchase agreement, according to request by exchanging the buyer or repairing; if such a procedure is not possible, the buyer may request a reasonable discount on the price or withdraw from the contract. This does not apply if the buyer about the conflict with the contract knew or conflict with the contract he has caused. Conflict with the contract, which will take effect within six (6) months from the date of the takeover is considered a contradiction existing in its takeover, if not in the nature of things or if it is proven otherwise.

7. Other rights and obligations of parties

7.1 The buyer acquires ownership of the goods by paying the entire purchase price.

7.2 Buyer acknowledges that the software and other content of the Web interface of trade (including photographs of the goods offered) are protected by copyright.

7.3 Buyer agrees not to engage in any activity that could allow him or third persons to unlawfully interfere with or use the software or other content of the web interface business.

7.4 The buyer is not entitled to use the Web interface to use trade mechanisms, software or other actions that could adversely affect the operation of the web interface business. Web interface can be used only to the extent that it is not at the expense of the rights of other customers of the Seller and the Seller is not in relation to the purchaser bound by codes of conduct within the meaning of § 53a paragraph. 1 of the Civil Code.

7.5 Buyer acknowledges that Seller shall not be liable for errors caused by interference of third parties to the website or arising from use of the Web site in ways not intended.

8. Protection of Personal Data

Privacy Policy

Basic Provisions
1. The controller of personal data pursuant to Article 4, point 7 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: “GDPR”) is Jan Pilný, ID No. 01662651, with registered office at Příkrakov 26, Včelákoc (hereinafter: “Controller”).
2. The contact details of the controller are
Address: Příkrakov 26
email: pilnikuv@gmail.com
3. Personal data means any information about an identified or identifiable natural person; an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, a network identifier or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
4. the controller has not appointed a data protection officer.

Sources and categories of personal data processed
1. The controller processes personal data that you have provided to the controller or personal data that the controller has obtained as a result of the fulfilment of your order.
2. The controller processes your identification and contact data and data necessary for the performance of the contract.

Lawful basis and purpose of the processing of personal data
1. The lawful reason for processing personal data is
performance of the contract between you and the controller pursuant to Article 6(1)(b) GDPR,
the legitimate interest of the controller in providing direct marketing (in particular for sending commercial communications and newsletters) pursuant to Article 6(1)(f) GDPR,
Your consent to processing for the purpose of providing direct marketing (in particular for sending commercial communications and newsletters) pursuant to Article 6(1)(a) GDPR in conjunction with Section 7(2) of Act No. 480/2004 Coll., on certain information society services, in the absence of an order for goods or services.
2. The purpose of the processing of personal data is
to process your order and to exercise the rights and obligations arising from the contractual relationship between you and the controller; when placing an order, personal data is required that is necessary for the successful processing of the order (name and address, contact), the provision of personal data is a necessary requirement for the conclusion and performance of the contract, without the provision of personal data it is not possible to conclude the contract or its performance by the controller,

3. There is no automatic individual decision-making by the controller within the meaning of Article 22 GDPR. You have given your explicit consent to such processing.

Data retention period
1. The controller retains personal data
for the period necessary for the exercise of the rights and obligations arising from the contractual relationship between you and the controller and the exercise of claims arising from this contractual relationship (for a period of 15 years from the termination of the contractual relationship).

2. After the expiry of the retention period, the controller will delete the personal data.

Recipients of personal data (subcontractors of the controller)
1. The recipients of the personal data are persons
involved in the delivery of goods / services / the execution of payments under the contract,
those involved in the operation of the services,
providing marketing services.
2. The controller does not intend to transfer personal data to a third country (non-EU country) or an international organisation. Recipients of personal data in third countries are providers of mailing services / cloud services.

Your rights
1. Under the conditions set out in the GDPR, you have
The right to access your personal data in accordance with Article 15 of the GDPR,
the right to rectification of your personal data pursuant to Article 16 GDPR or restriction of processing pursuant to Article 18 GDPR.
The right to erasure of personal data pursuant to Article 17 GDPR.
the right to object to processing under Article 21 GDPR; and
the right to data portability under Article 20 GDPR.
the right to withdraw consent to processing in writing or electronically to the address or email of the controller set out in Article III of these terms and conditions.
2. You also have the right to lodge a complaint with the Data Protection Authority if you believe that your data protection rights have been violated.

Terms and conditions of personal data security
1. The controller declares that it has taken all appropriate technical and organisational measures to secure personal data.
2. The controller has taken technical measures to secure data storage and storage of personal data in paper form, in particular …Anti-virus programs, secure access passwords,invoices in a room with restricted access.
3. The controller declares that only persons authorised by it have access to personal data.

Final Provisions
1. By submitting an order from the online order form, you confirm that you are aware of the privacy policy and that you accept it in its entirety.
2. You agree to these terms and conditions by ticking the consent box via the online order form. By checking the consent box, you confirm that you are aware of the privacy policy and that you accept it in its entirety.
3. The controller is entitled to change these terms and conditions. It will publish the new version of the Privacy Policy on its website or send you a new version of the Privacy Policy to the email address you have provided to the controller.





Podpis: Jan Pilný